What information is collected on PERRINPARIS.COM?
You may use the PERRINPARIS.COM website without providing any personal information to PERRIN PARIS LLC. You will however, need to provide certain information, including your name, address, telephone number and e-mail address, as well as certain financial information (such as your charge or credit card number) if you choose to purchase products offered on the PERRINPARIS.COM website for the purposes of paying for the products you ordered and processing your order. Any information you provide on the PERRINPARIS.COM website may be processed in the U.S. or in France and will be stored on PERRIN PARIS server in the US or France. You may choose to allow PERRIN PARIS LLC to store this information in the PERRIN PARIS 1893 customer database without taking any further step. You may also request by sending an e-mail to PERRIN PARIS LLC delete your personal information at any time as soon as your order has been processed and delivered (see "Changes and access to your personal information”). PERRIN PARIS LLC may collect non-personal information about you even if you do not purchase any products on the PERRINPARIS.COM website; see "Cookies."
Receiving information :
PERRIN PARIS LLC also provides you with the opportunity to receive information from PERRIN PARIS 1893, which may be of interest to you, including information relating to PERRIN PARIS products in the U.S. and new products offered on the PERRINPARIS.COM website. If you do not want to receive such information by e-mail, you may opt-out of further communications at any time by contacting our customer service department by e-mail at SALES@PERRINPARIS.COM or by calling us from the United States at 310 786 9936.
What use is made of the information you provide on PERRINPARIS.COM?
[For California Residents]
What are your rights under California Civil Code Sections 1798.83-1798.84?
California Civil Code sections 1798.83-1798.84 give California residents the right to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for their direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and address. If you are California resident and would like a copy of this notice, please submit a written request to: SALES@PERRINPARIS.com.
PERRIN PARIS LLC has implemented security measures to protect the personal information you provide against unauthorized access and use. All financial information you provide on the PERRINPARIS.COM website is stored on a secure site operated by PERRIN PARIS LLC service provider. Transactions conducted on the PERRINPARIS.COM website are protected by an SSL encrypting system. Please be aware, however, that no data transmission over the Internet is 100% secure and any information disclosed online can potentially be collected and used by persons other than the intended recipient.
CHANGES AND ACCESS TO YOUR PERSONAL INFORMATION
You may ask PERRIN PARIS LLC. to correct, update or delete information you have provided to PERRIN PARIS LLC and of which you allowed to registration in the PERRIN PARIS customer database by contacting our customer service (see "Contact us"). If applicable, you should be sure to provide PERRIN PARIS, LLC with any updates and changes to your information, including any changes to your postal or e-mail address to ensure that your orders are shipped to the correct address and that we can contact you about your order if necessary. PERRIN PARIS LLC may also retain, for archival purposes, copies of communications with users of the PERRINPARIS.COM website and any response to questions or comments sent to users by PERRIN PARIS LLC.
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Website + Product Representation
For each product selected on the perrinparis.com website, a summary page before confirmation will be displayed featuring a photograph and description of the item(s) selected, its unit price and the total amount owed for your order. Please verify that this information accurately reflects your selection before confirming order. Upon confirmation, your order will be submitted for processing. While every effort is taken to ensure that the color and style of the Perrin Paris products displayed in photographs on the website are representative of the original products, variations may occur due to technical restrictions of color reproduction on your computer equipment. Accordingly, Perrin Paris will not be liable for any error or inaccuracy in the photographs or graphical representations of products displayed. If you have any questions about the products, we suggest you email us on firstname.lastname@example.org or telephone our boutiques.
Purchase + Availability
Instructions concerning the availability of product(s) will be given at the time of order. Exceptionally, errors or amendments could exist, especially in case of simultaneous orders of the same product by several customers. In the case of unavailability of a product after ordering, you will be informed by email or by phone as soon as possible. If you choose to cancel your order, you will be immediately refunded if your bank account has been debited. Perrin Paris is not liable in the case of out-of-stock items. Perrin Paris reserves the right to change prices at any time and without prior notice for the items proposed on the website.
Purchase + Order Confirmation
Upon confirmation of your order you will receive an order summary by email. The data registered establishes the proof of the transaction(s). In the case of a dispute concerning a transaction(s) made on the Perrin Paris website, the data registered is considered as an irrefutable proof of the content transaction.
Purchase + Payment
The prices of Perrin Paris products are indicated in US Dollars (excluding taxes) for all countries outside of the European Union, and in Euros including taxes for all countries within the European Union. Shipping costs are not included and will be added once the delivery address is provided.
You will be charged the amount in Euros or US Dollars (depending on the country of delivery), displayed on the Perrin Paris website at the time your order is confirmed, provided the selected items are available.
You are required to pay for any order placed on the PerrinParis.com website immediately upon confirmation of your order. We accept payments by debit card or credit card, by Paypal, and we also do accept wire transfers.
At this time, store credit or gift certificates issued by Perrin Paris boutiques are not valid for on-line purchases.
We accept the following charge cards and credit cards: MasterCard®, Visa® + American Express®. Your order will only be dispatched once we have verified your payment method and received authorization to process your payment. Your debit card or credit card will only be debited when your order is dispatched. If any of the products in your order are unavailable, we will only charge you cost, tax, and shipping for the goods available. For all payments via wire transfer, the sale will be considered complete once Perrin Paris receives the wire transfer, at which point the customer will get a confirmation email and the order will be processed for shipping.
Please note, that you assume the risks (in particular loss, stealing or damage) relating to the delivered products and this at the effective date of the delivery.
Shipping + Delivery
Goods will be shipped to the delivery address specified during the ordering procedure. You will be asked to select the shipment method you prefer as part of the order procedure. We will inform you of the shipping costs for the shipment method you have selected once you have entered your delivery address, before the confirmation of your order. This amount will be payable by you in addition to the price (including or excluding taxes depending on the currency) of the product(s) ordered. A tracking number will be provided once the product is dispatched.
Restrictions may apply when shipping to a Post Office box address. If you are only able to provide a P.O. box address, please note that you assume all responsibility for the delivery of the order. If you are experiencing any issues with registering your delivery address, please email us directly on email@example.com.
If there are any discrepancies in your order when the products are delivered to you, you should note the nature of the potential discrepancy (e.g., open package, damaged goods, etc.) by hand, if possible, on the delivery notice, and sign. If the goods do not conform to your order or you are not satisfied, you may exchange item(s) or request a refund according to the terms and conditions contained in the section entitled Returns + Exchanges
Returns + Exchanges
You are entitled to return any product ordered via the Perrin Paris website within 7 calendar days following the date of delivery, subject to the following terms and conditions: Perrin Paris has sole discretion in determining whether the products are in the original condition when returned.
Returns must be sent in their original condition and packaging to the following address:
For all orders placed in Europe, Middle East and Africa:
Perrin Paris 3, rue d'Alger 75001 Paris, France (Attn : Return/Exchange)
For all orders placed in Americas, Australia and Asia: Perrin Paris 346 North Beverly Drive Beverly Hills, CA 90210 (Attn : Return/Exchange)
For items received as a gift obtained from the Perrin Paris website, you are only entitled to a merchandise exchange. Exchange policy: you may exchange a product for another one in the same product category or for one or more items which together are equal in value to the full value of the original item you received as a gift.
If you request a refund, we will make every effort to ensure that any refund will be made within 5 business days of receipt of the goods returned by crediting your debit card or credit card. Under no circumstances will it be possible to grant you an electronic credit usable on the website, nor will the website issue a store credit for use in a Perrin Paris boutique. In either case (exchange or refund), the shipping costs incurred in returning any replacement goods to you will be refunded if you are justified in returning the goods because of product reference error.
Perrin Paris will not be responsible or liable if any item you wish to return is lost, misdirected, or delivered late.
We do not currently exchange or allow refunds for goods purchased in our boutiques via the perrinparis.com website.
Thank you for shopping at Perrin Paris.
We are committed to providing our clients the finest products reflective of our heritage.